{"product_id":"xpartco-dc97-20621c-washer-drain-pump-assembly","title":"XPARTCO DC97-20621C Washer Drain Pump Assembly","description":"\u003cp\u003e\u003cmeta charset=\"UTF-8\"\u003e \u003cmeta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\"\u003e\u003clink href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;600;700;900\u0026amp;display=swap\" rel=\"stylesheet\"\u003e\u003c\/p\u003e\n\u003cstyle\u003e\n  .pom { font-family: 'Inter', sans-serif; color: #1e293b; line-height: 1.75; }\n  .pom *, .pom *::before, .pom *::after { box-sizing: border-box; }\n  .pom h2 { font-size: 21px; font-weight: 900; color: #0f172a; margin: 0 0 12px; letter-spacing: -0.01em; }\n  .pom h3 { font-size: 17px; font-weight: 900; color: #0f172a; margin: 0 0 12px; letter-spacing: -0.01em; }\n  .pom-card { background: #fff; border: 1px solid #e2e8f0; border-radius: 12px; padding: 20px 22px; margin-bottom: 16px; }\n  .pom-card-blue { background: #eff6ff; border-color: #bfdbfe; }\n  .pom-card-green { background: #f0fdf4; border-color: #bbf7d0; }\n  .pom-qa { background: #eff6ff; border-left: 4px solid #1e40af; border-radius: 0 8px 8px 0; padding: 16px 20px; margin-bottom: 16px; }\n  .pom-qa-label { font-size: 10px; font-weight: 900; letter-spacing: 0.1em; text-transform: uppercase; color: #1e40af; margin: 0 0 6px; }\n  .pom ul { margin: 0; padding: 0; list-style: none; }\n  .pom ul li { position: relative; padding-left: 20px; margin-bottom: 8px; font-size: 16px; }\n  .pom ul li::before { content: \"\"; position: absolute; left: 0; top: 9px; width: 7px; height: 7px; border-radius: 50%; background: #1e40af; }\n  .pom-list-green li::before { background: #15803d; }\n  .pom-specs-table { width: 100%; border-collapse: collapse; font-size: 15px; }\n  .pom-specs-table tr { border-bottom: 1px solid #f1f5f9; }\n  .pom-specs-table tr:last-child { border-bottom: none; }\n  .pom-specs-table td { padding: 9px 4px; }\n  .pom-specs-table td:first-child { color: #1e293b; width: 45%; font-style: italic; }\n  .pom-specs-table td:last-child { font-weight: 700; color: #0f172a; }\n  .pom-warning { background: #fffbeb; border-left: 4px solid #f59e0b; border-radius: 0 8px 8px 0; padding: 14px 18px; font-size: 15px; color: #92400e; line-height: 1.65; }\n  .pom-warning strong { display: block; margin-bottom: 5px; font-size: 11px; text-transform: uppercase; letter-spacing: 0.08em; }\n  .pom-faq-item { margin-bottom: 16px; padding-bottom: 16px; border-bottom: 1px solid #f1f5f9; }\n  .pom-faq-item:last-child { border-bottom: none; margin-bottom: 0; padding-bottom: 0; }\n  .pom-faq-q { font-weight: 700; color: #0f172a; margin-bottom: 5px; font-size: 16px; }\n  .pom-faq-a { font-size: 15px; color: #334155; margin: 0; line-height: 1.65; }\n  .pom-badges { display: flex; flex-wrap: wrap; gap: 10px; margin-top: 14px; }\n  .pom-badge { background: #f0fdf4; border: 1px solid #bbf7d0; color: #15803d; font-size: 14px; font-weight: 700; padding: 6px 14px; border-radius: 999px; }\n  .pom p { margin: 0 0 12px; font-size: 16px; }\n  .pom p:last-child { margin-bottom: 0; }\n\u003c\/style\u003e\n\u003cdiv class=\"pom\"\u003e\n\u003cdiv class=\"pom-card\"\u003e\n\u003ch2\u003eXPARTCO DC97-20621C Washer Drain Pump Assembly\u003c\/h2\u003e\n\u003cp\u003eThe XPARTCO DC97-20621C is an aftermarket replacement drain pump assembly compatible with a wide range of Samsung front-load washers in the specific series, as well as select Kenmore front-load washers built on the Samsung platform. The drain pump removes water from the washer tub during the drain portion of each wash cycle. When the pump fails, the washer will not drain, leave standing water in the tub, stop mid-cycle, display error codes 5C, SE, nd, 5E, or 4E, or make loud grinding or humming noises during the drain phase.\u003c\/p\u003e\n\u003cp\u003eThe DC97-20621C is the current production revision of this pump, which also covers the earlier DC97-20621A variants — all three are the same pump in successive production runs. It also replaces DC97-17999N, DC31-00187A, PX3516-01, AP6807020, 4959632, PS12592830, and EAP12592830. Before ordering, always check the drain filter\/coin trap at the bottom front of the washer — a clogged filter is a common cause of drain error codes that does not require pump replacement. Installs in 20–30 minutes with basic hand tools.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-qa\"\u003e\n\u003cp class=\"pom-qa-label\"\u003eQuick Answer\u003c\/p\u003e\n\u003cp\u003eThe \u003cstrong\u003eXPARTCO DC97-20621C Washer Drain Pump Assembly\u003c\/strong\u003e fixes Samsung front-load washers displaying error codes 5C, SE, nd, 5E, or 4E, not draining, leaving standing water, or making loud grinding or humming noises during the drain cycle. Covers DC97-20621A and DC97-20621B variants. Compatible with select Samsung series and Kenmore (Samsung-built). Replaces DC97-20621A, DC97-17999N, DC31-00187A, PX3516-01, AP6807020, 4959632, PS12592830, EAP12592830. Check drain filter before replacing pump.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card\"\u003e\n\u003ch3\u003eCommon Problems This Part Fixes\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eWasher not draining — standing water remaining in the tub after a cycle\u003c\/li\u003e\n\u003cli\u003eError codes 5C, SE, nd, 5E, or 4E displayed — drain fault detected\u003c\/li\u003e\n\u003cli\u003eWasher stopping mid-cycle due to a drain fault\u003c\/li\u003e\n\u003cli\u003eLoud humming during the drain phase — pump motor running but not pumping\u003c\/li\u003e\n\u003cli\u003eGrinding or rattling noise during drain — damaged impeller or worn pump bearings\u003c\/li\u003e\n\u003cli\u003eWater draining very slowly — worn pump below rated performance\u003c\/li\u003e\n\u003cli\u003eClothes excessively wet after a cycle — pump not fully removing water before spin\u003c\/li\u003e\n\u003cli\u003eWater leaking from the pump area at the front bottom of the washer\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card\"\u003e\n\u003ch3\u003eReplaces Part Numbers\u003c\/h3\u003e\n\u003cp\u003eThis drain pump directly replaces the following OEM and cross-reference part numbers:\u003c\/p\u003e\n\u003cp style=\"font-family: monospace; font-size: 15px; color: #0f172a; font-weight: bold; line-height: 2.2;\"\u003eDC97-17999N, DC97-20621A, 03DC31-00187A, AP7366238, ASM105564, PFIX17701443, PD00095227, PX3516-01, PS17701443, AP6807020, PS12592830.\u003c\/p\u003e\n\u003cp style=\"margin-top: 4px; font-size: 15px; color: #475569;\"\u003eIf your part number is not listed above, contact our support team before ordering and we will verify compatibility.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card pom-card-blue\"\u003e\n\u003ch3\u003eCompatibility\u003c\/h3\u003e\n\u003cp\u003eThis drain pump is compatible with select \u003cstrong\u003eSamsung front-load washers\u003c\/strong\u003e and related Kenmore models:\u003c\/p\u003e\n\u003cul class=\"pom-list-green\"\u003e\n\u003cli\u003eSamsung series — WF50R8500AW, WF45T6200AW, WF53BB8900 and related models\u003c\/li\u003e\n\u003cli\u003eKenmore \/ Sears front-load washers (select Samsung-built models)\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp style=\"margin-top: 12px; font-size: 15px; color: #92400e; background: #fffbeb; border-left: 4px solid #f59e0b; padding: 10px 14px; border-radius: 0 6px 6px 0;\"\u003e\u003cstrong\u003eImportant:\u003c\/strong\u003e Before replacing the pump, check and clean the drain filter\/coin trap located behind the lower access panel at the front of the washer. A clogged filter causes the same error codes as a failed pump and is the most common fixable cause of Samsung front-load drain errors. Always verify your model number before ordering.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card\"\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eRemoves water from the tub during drain and spin cycles for proper washer operation\u003c\/li\u003e\n\u003cli\u003eResolves Samsung error codes 5C, SE, nd, 5E, and 4E caused by drain pump failure\u003c\/li\u003e\n\u003cli\u003eDC97-20621C is the current production revision — covers DC97-20621A and DC97-20621B as well\u003c\/li\u003e\n\u003cli\u003eAlso replaces DC97-17999N, DC31-00187A, PX3516-01, AP6807020, 4959632, PS12592830, and EAP12592830\u003c\/li\u003e\n\u003cli\u003eCompatible with select Samsung series and Kenmore Samsung-built front-load washers\u003c\/li\u003e\n\u003cli\u003eAftermarket replacement built to OEM-equivalent quality standards\u003c\/li\u003e\n\u003cli\u003eDIY repair — installs in 20–30 minutes with basic hand tools\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card\"\u003e\n\u003ch3\u003eProduct Specifications\u003c\/h3\u003e\n\u003ctable class=\"pom-specs-table\"\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Number\u003c\/td\u003e\n\u003ctd\u003eXPDC97-20621C\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eAlso Covers\u003c\/td\u003e\n\u003ctd\u003eDC97-20621A (prior revisions)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003ePart Type\u003c\/td\u003e\n\u003ctd\u003eFront-Load Washer Drain Pump Assembly\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCondition\u003c\/td\u003e\n\u003ctd\u003eAftermarket Replacement\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eApplication\u003c\/td\u003e\n\u003ctd\u003eSamsung Front-Load Washers \u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eError Codes Resolved\u003c\/td\u003e\n\u003ctd\u003e5C, SE, nd, 5E, 4E\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003eCompatible Brands\u003c\/td\u003e\n\u003ctd\u003eSamsung, Kenmore (Samsung-built)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card\"\u003e\n\u003ch3\u003eInstallation Notes\u003c\/h3\u003e\n\u003cdiv class=\"pom-warning\"\u003e\n\u003cstrong\u003e⚠️ Unplug Washer and Shut Off Water Before Starting\u003c\/strong\u003e Disconnect power and turn off the water supply before beginning. Place towels on the floor in front of the washer — residual water will drain when the pump is disconnected. The drain pump is accessed through the lower front panel. Remove the lower kick panel screws to expose the drain filter and pump area. First, drain residual water by removing the drain filter cap (have a shallow pan ready — up to a quart of water may flow out). After draining, disconnect the pump wiring harness. Release the hose clamps and disconnect the drain hoses from the pump. Unscrew or unclip the pump mounting hardware and remove the old pump. Install the new DC97-20621C pump in the same position, reconnect drain hoses and secure clamps, reconnect the wiring harness, and reinstall the front panel. Restore power and water and run a drain\/spin cycle to confirm drainage and check for leaks. Tools needed: Phillips screwdriver, pliers, shallow pan, towels.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card\"\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003cdiv class=\"pom-faq-item\"\u003e\n\u003cp class=\"pom-faq-q\"\u003eWhat is the difference between DC97-20621C and DC97-20621A?\u003c\/p\u003e\n\u003cp class=\"pom-faq-a\"\u003eThese are successive production revisions of the same Samsung front-load washer drain pump assembly. DC97-20621A was the original version, DC97-20621B was an intermediate revision, and DC97-20621C is the current production part. All three are the same pump with minor manufacturing changes across production runs — they are fully interchangeable. If your washer's parts diagram or old pump label shows any of these numbers, this replacement covers all of them.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-faq-item\"\u003e\n\u003cp class=\"pom-faq-q\"\u003eWhat error codes indicate a drain pump failure on Samsung front-load washers?\u003c\/p\u003e\n\u003cp class=\"pom-faq-a\"\u003eError codes 5C, SE, nd, 5E, and 4E on Samsung front-load washers all indicate a drain fault — the washer was unable to drain within the expected time. Before replacing the pump, clean the drain filter\/coin trap at the front lower access panel — lint, coins, and debris in the filter are among the most common causes of these error codes. If the filter is clean and the errors persist, the pump itself has failed and needs replacement.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-faq-item\"\u003e\n\u003cp class=\"pom-faq-q\"\u003eWhere is the drain filter on my Samsung front-load washer?\u003c\/p\u003e\n\u003cp class=\"pom-faq-a\"\u003eThe drain filter (also called the coin trap) on Samsung front-load washers is located behind the lower front access panel, typically on the right side. Remove the lower kick panel by pressing the release tab or removing the screws. You will see a small cap or twist-out cover — that is the filter. Place a shallow pan under it and slowly unscrew the cap to allow water to drain out. Remove any debris from the filter, then replace the cap and reinstall the panel. Run a cycle to check if the error clears. If the filter was clogged, this may be all the repair needed.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-faq-item\"\u003e\n\u003cp class=\"pom-faq-q\"\u003eMy washer makes a loud noise during draining — is it the pump?\u003c\/p\u003e\n\u003cp class=\"pom-faq-a\"\u003eA loud humming or grinding during the drain cycle is a common sign of a failing pump. Humming without water movement means the motor is running but the impeller is not pumping — either jammed by debris or mechanically failed. Grinding suggests worn pump bearings or a damaged impeller. Check the drain filter first for foreign objects. If the filter is clear and the noise persists, the pump needs replacement.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-faq-item\"\u003e\n\u003cp class=\"pom-faq-q\"\u003eIs this an OEM or aftermarket part?\u003c\/p\u003e\n\u003cp class=\"pom-faq-a\"\u003eThis is an aftermarket replacement part built to OEM-equivalent quality standards. It is not a genuine Samsung OEM part, but is manufactured to match the specifications and performance of the original DC97-20621C drain pump assembly.\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"pom-card pom-card-green\"\u003e\n\u003ch3\u003eShop With Confidence\u003c\/h3\u003e\n\u003cp\u003eA U.S.-based appliance parts retailer specializing in genuine OEM and high-quality replacement parts. We stock components for all major appliance brands and offer fast shipping from our U.S. warehouse. Our team is available to help verify compatibility before you purchase.\u003c\/p\u003e\n\u003cdiv class=\"pom-badges\"\u003e\n\u003cspan class=\"pom-badge\"\u003e✓ Fast US Shipping\u003c\/span\u003e \u003cspan class=\"pom-badge\"\u003e✓ Quality Aftermarket Parts\u003c\/span\u003e \u003cspan class=\"pom-badge\"\u003e✓ Compatibility Support\u003c\/span\u003e \u003cspan class=\"pom-badge\"\u003e✓ Secure Checkout\u003c\/span\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"XPARTCO","offers":[{"title":"Default Title","offer_id":48394279289002,"sku":"XPDC97-20621C","price":58.9,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0055\/1675\/5018\/files\/DC97-20621C.jpg?v=1781101442","url":"https:\/\/parts-o-matic.com\/products\/xpartco-dc97-20621c-washer-drain-pump-assembly","provider":"Parts-O-Matic","version":"1.0","type":"link"}