W11396717 Genuine OEM Whirlpool Washer Drain Pump Assembly
The W11396717 is a Genuine OEM Whirlpool replacement drain pump assembly compatible with select Whirlpool, Maytag, and Kenmore high-efficiency top-load washers — including the Whirlpool WTW5100, WTW6120, WTW7120, WTW8120, and WTW8127 series, and the Maytag MVW6200, MVW6230, MVW7230, MVW7232, and MVW8230 series. The drain pump removes water from the washer tub during the drain portion of each wash cycle. When the pump fails, the washer will not drain, will leave standing water in the tub, stop mid-cycle, or make loud humming, grinding, or rattling noises during the drain phase.
Rated 120V, 60Hz, 1.2A (CL.F duty class), this complete pump assembly is mounted to the underside of the outer tub and secured by three mounting screws. It directly replaces the earlier W11263349 as well as 4960510, AP6974116, PS12731177, and EAP12731177. Note: the pump is accessed from the bottom of the washer — the machine must be tilted or laid on its back to reach the mounting screws. Installs in 20–35 minutes with basic hand tools.
Quick Answer
The W11396717 Genuine OEM Whirlpool Washer Drain Pump fixes Whirlpool and Maytag HE top-load washers that won't drain, leave standing water, stop mid-cycle, or make loud noise during the drain cycle. 120V/60Hz/1.2A CL.F. Mounted on the underside of the outer tub — access by tilting the washer. Replaces W11263349, 4960510, AP6974116, PS12731177, EAP12731177. Compatible with Whirlpool WTW5100/6120/7120/8120/8127 and Maytag MVW6200/6230/7230/7232/8230 series top-load washers.
Common Problems This Part Fixes
Washer not draining — standing water remaining in the tub after a cycle
Washer stopping mid-cycle due to a drain fault
Loud humming during the drain phase — motor energized but pump not moving water
Grinding or rattling during drain — damaged impeller or worn bearings
Clothes excessively wet after a full cycle — pump not fully removing water before spin
Water draining very slowly — pump motor weakening below rated performance
Water leaking from the pump area underneath the washer
Replaces Part Numbers
This drain pump directly replaces the following OEM and cross-reference part numbers:
W11396717, W11263349, Hanyu B25-3A04, AP6974116, AWP44690, EAP12731177, PD00065247, PS12731177
W11396717 is the current production part number superseding W11263349. If your parts diagram shows W11263349, the W11396717 is the correct current replacement. Contact our support team if you need confirmation before ordering.
Compatibility
This drain pump is compatible with select HE top-load washers from the following brands and series:
Whirlpool top-load washers — WTW5100HC0, WTW5100HW0, WTW5105HC0, WTW5105HW0, WTW6120HC0, WTW6120HW0, WTW7120HC0, WTW7120HC1, WTW7120HW0, WTW8120HC0, WTW8120HW0, WTW8127LC1, WTW8127LW0, WTW8127LW1 and related models
Maytag top-load washers — MVW6200KW0, MVW6230HC0, MVW6230HW0, MVW6230RHW0, MVW7230HC0, MVW7230HC1, MVW7230HW0, MVW7230HW1, MVW7232HC0, MVW7232HC1, MVW7232HC2, MVW7232HW0, MVW7232HW1, MVW7232HW2, MVW8230HC0, 7MMVW7230LC0, 7MMVW7230LW0 and related models
Kenmore / Sears top-load washers — 11021112021, 11021652020, 11031652020 and related models
Note: This pump is mounted on the underside of the outer tub and requires tilting or laying the washer on its back for access. Always verify your model number before ordering.
Key Features
Removes water from the tub during drain and spin cycles for proper washer operation
Rated 120V, 60Hz, 1.2A (CL.F) — correct electrical specifications for compatible HE top-load washers
Current production part — directly supersedes W11263349
Mounted on the underside of the outer tub and secured by three mounting screws — tilt or lay washer on its back for access
Replaces W11263349, 4960510, AP6974116, PS12731177, EAP12731177, and B25-3A04
Compatible with Whirlpool WTW5100/6120/7120/8120/8127 and Maytag MVW6200/6230/7230/7232/8230 series top-load washers
Genuine OEM part manufactured by Whirlpool to factory specifications — guaranteed fit and performance
DIY repair — installs in 20–35 minutes with basic hand tools
Product Specifications
Part Number
W11396717
Supersedes
W11263349
Part Type
HE Top-Load Washer Drain Pump Assembly
Condition
Genuine OEM
Application
Whirlpool / Maytag / Kenmore HE Top-Load Washers
Voltage
120V AC
Frequency
60 Hz
Amperage
1.2A
Duty Class
CL.F
Mounting
3 screws on underside of outer tub — tilt washer for access
Compatible Brands
Whirlpool, Maytag, Kenmore
Installation Notes
⚠️ Unplug Washer and Shut Off Water Before Starting — Work Gloves Recommended Disconnect power and turn off the water supply before beginning. Wear work gloves throughout. The drain pump is mounted on the underside of the outer tub — to access it, disconnect the water supply hoses, drain hose, and lid switch wiring, then carefully tilt the washer onto its back or side on a padded surface. Locate the pump on the bottom of the tub. Using a 5/16" nut driver, remove the three mounting screws securing the pump assembly to the tub. Release the two spring clamps with channel-lock pliers and disconnect the inlet and outlet hoses from the pump. Disconnect the wiring harness and remove the old pump. Install the new W11396717 pump in the same position, reconnect hoses and clamps, reconnect the wiring harness, and secure with the three mounting screws. Return the washer to upright, reconnect all hoses and wiring, restore power and water, and run a drain/spin cycle to confirm drainage and check for leaks. Tools needed: Phillips screwdriver, 5/16" nut driver, channel-lock pliers, padded surface for tilting, work gloves.
Frequently Asked Questions
What is the difference between W11396717 and W11263349?
These are the same drain pump assembly across two production revisions. W11263349 was the original part number, and W11396717 is the current updated version that supersedes it. Whirlpool issues updated part numbers when minor engineering changes are made during production. Both are the same pump with the same specifications, dimensions, and function. If your washer's parts diagram shows W11263349, the W11396717 is the correct current replacement to order.
Why does accessing this pump require tilting the washer?
On compatible Whirlpool WTW and Maytag MVW HE top-load washers, the drain pump is mounted directly to the underside of the outer tub — not on the cabinet side panel or behind a front access panel as on some other models. The pump's three mounting screws are only reachable from below the machine. The standard repair procedure is to unplug and disconnect the washer, tilt it onto its back or side on a padded surface, access the pump from underneath, and return the washer to upright after installation.
How do I know if it's the drain pump versus a blocked drain hose?
Before replacing the pump, check the drain hose for kinks or blockages — disconnect the hose and blow through it to confirm it is clear. Also check whether the drain hose standpipe height is within the recommended range (typically 39–96 inches from the floor). If the hose is clear and properly positioned but the washer still won't drain, listen during the drain phase: a completely silent drain cycle (motor not running) suggests a failed motor or control board issue, while a humming or grinding noise during drain confirms the pump motor is receiving power but the pump is mechanically failed and needs replacement.
Is this pump the same as the W10876600 used in older Whirlpool Cabrio models?
No — the W11396717 and the W10876600 are different drain pumps for different Whirlpool top-load washer generations. The W10876600 (and its successor WPW10730972) is used in older Whirlpool Cabrio and Maytag Centennial models. The W11396717 is used in newer WTW5100/6120/7120/8120 and MVW6200/6230/7230/7232/8230 series models. They are not interchangeable — verify your model number before ordering.
Is this an OEM or aftermarket part?
This is a Genuine OEM part manufactured by Whirlpool to factory specifications. It is the exact same drain pump assembly installed in compatible Whirlpool, Maytag, and Kenmore top-load washers from the factory — guaranteed fit, materials, and performance.
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